Mini CRM - a free program that allows you to build a CRM-system company, is a corporate information system designed to automate the management of interaction with customers. The introduction of Mini CRM is intended to improve customer service and improve all business procedures as a whole. Mini CRM program is recommended to use in order to improve personnel management, accounting and planning relationships with contractors, control over the entire business process within the company. Accounting for customer relationships (CRM - Customer Relationship Management) is designed for: 1.Dokumentirovaniya all ties managers working on with customers. 2.Analiza of managers and find ways to improve their performance. 3.Operativnogo control of all current issues. 4.Resheniya problem of interchangeability of managers. 5.Vedeniya complete history of customer relationships. All the work of managers is presented in the "problems": calls, negotiations, contracts, each task has its own state: "put", "Run," "Cancelled", etc. Each state has a corresponding LED color. Each task takes into account: 1.Klienta. 2.Menedzhera. 3.Datu and time of execution of tasks. 4.Srok performance. 5.Polnoe description of the problem. 6.Opisanie results of the executed task. Special attention to the Mini CRM deserves the regime's Calendar: on the screen in the cells displaying all the tasks of all managers in the next 30 days. Moreover, each cell changes its color intensity depending on the number of tasks specific manager. Each cell displays the total number of task manager. In the Mini CRM provides a fast transition (double-click) to the task list as one day, and for a certain period of time. With the tool "Filter" mode "Calendar" can be switched to meet the challenges of a client or any outstanding problems. Special regime "Challenges of a manager" managed mode "Calendar", this mode allows you to work with the tasks of a manager on a specific date, and is designed to optimize the performance of this particular employee. You will be pleased and options such as: 1.Rasshirennaya customer base, which includes details of the counterparty and the contract; the handbook allows you to assign different statuses to the client: "work", "potential", "large", "fine", "source of information about the client . 2.Mnogourovnevye directory problems, managers and customers. 3.Programmoy Planning provides for arbitrary tasks. Mini version of CRM is designed for 5 managers and up to 100 tasks per month, to meet the needs of large developed version Laytik CRM Course and CRM. Site Program Mini CRM Screenshot of Mini Mini CRM Download CRM
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