Moscow labor market leader again - the size of the market average salary for the position of "operator call-center is 25 thousand rubles. In other cities the size of the proposed compensation is much lower: St. Petersburg - 22 thousand rubles, Chelyabinsk - 14 thousand rubles, Volgograd - 12 thousand rubles. In a study of the portal SuperJob, held in March 2011, provides data for 12 cities of Russia. Salary proposals for the position of "call-center operators" are divided into 5 groups. In the first group ("novice", the minimum salary) from applicants need good communication skills, competent and clear speech, the friendly attitude toward clients. In Moscow, these experts are estimated in the range of 15-18 thousand rubles in St. Petersburg - 12-15 thousand, in Volgograd - from 6 to 8 thousand rubles, in Chelyabinsk - from 8 to 100 thousand rubles. The highest salary for this position is invited to call-center operators with experience telemarketologom, sales manager or a manager to work with clients from 1 year, as well as fluent in English. "Ceiling" in Moscow for such employees is 50 thousand rubles in St. Petersburg - 35 thousand rubles, and in Volgograd - 24 thousand rubles, and in Chelyabinsk - 30 thousand rubles. A typical call-center operators - a young woman under the age of 30 years, has undergraduate (37%), higher (27%) or secondary vocational education (25% of applicants).
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