Even if you visit the Tax Inspectorate and fell as snow on the head, then certainly a storm of positive emotions he did not call. However, compliance with certain rules of communication with the tax inspector will allow you to survive the test without the hassle and damage to businesses. There are both formal rules of communication with the fiscal authorities, and established informal relationships between business and government officials. Consider the major ones. Regulated by normative documents. As such, the order of conduct of the taxpayer with the tax inspector does not exist. There are rules and regulations for civil servants in their relations with citizens and representatives of organizations. They are defined by the Federal Law "On State Civil Service of the Russian Federation." Another set of laws by which the inspector is the "Tax Code", in this case, Chapter 5, which refers to the responsibility of tax authorities and their officials. The essence of the law is simple: tax inspector - for the entrepreneur, and not vice versa. Principles of business communication. Need to find a middle ground between the hard confrontation and unquestioning compliance with all requirements of the inspection. It is important to remember that all disputes are resolved in favor of the taxpayer, and that such and does not raise important: Familiarize yourself with the decision of the Tax Inspectorate, the aim and purpose of inspections, the period. Direct all efforts to address possible gaps in those documents referred to in the decision. Appoint a responsible person who will be in contact with the inspectors, to instruct employees. The main thing is less hasty words and unnecessary information, never gives you more information than is required of you in the decision. Try to maintain a pause between each question / requirement inspectors and the provision of information and use this time to the benefit of themselves. But do not delay much as it can be a cause of the charge of concealment of information or falsification of documents. With the tax inspector can and should argue, only it should be done intelligently, in a proper and lawful manner. This will require you to appropriate legal podkovannosti, but you will save not only the extra penny, but "face." The law does not prohibit you to record violations of the inspectors, do not be lazy and even more so do not hesitate to these violations properly documented. Check the validity of the act, and all contained therein violations. In case of disagreement with the comments should file an objection to the act of verification. Fundamentals of informal communication. The Tax Inspector, first and foremost, a man characterized by low mood, meteozavisimost and just bad character. That's all it should be kept in mind and not in any way annoyed. Many employees of the tax in a personal conversation I admitted that the course of testing depends on "how to trick lies." However, there are things that are welcome, but there is the opposite, which is strictly prohibited. Good tone: Provide a separate room with acceptable working conditions. Openly show friendliness and respect for representatives of the civil service. You can enable: Demonstrate awareness of business issues, as well as the legal aspects. Refer to the manual inspection to resolve contentious issues. Genuinely surprised detected errors and to arrange a demonstration spanking accounting. Unacceptable: to curry favor with the inspector, or to boast about his connections "at the top." To offer bribes, gifts. Bargain at the time of signing.
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