Saturday, June 25, 2011

How to deal with abuses in the store?

Who of Entrepreneurs are not faced with abuse from staff? many are still engaged in an unequal struggle with shoplifting, not knowing that the only way to win it - fully automated record in retail outlets. Working with money or material goods is always fraught with petty theft and even quite impressive fraud sellers, who often collude and reveal the fact of cheating can not at once. Cheated is always the master of business or the buyer. In this article we will try to classify which became known to us the ways of cheating sellers non-automated shops: Discount in his pocket. This is one of the most difficult to prove, and so popular disturbances. Shop owner should keep an ear to the dire if its sellers as a claim that discounts are necessary as air, and without them it is simply impossible to trade. Know it's likely that the discount will go into the pocket lover discount. Due to the fact that 99% of cases the seller has a percentage of sales, it has the right to make allowances within their remuneration. The principle is simple: if you want to earn - work! Especially "effective" this way of calculating the premium independent in expensive boutiques. Did the seller a discount to the buyer or put it in his pocket, he knows only himself. Lack of discounts - this is not proof of owner greed, the only, albeit not the most ineffective method to protect themselves from cheating their own employees. Dismissal of the seller - not a panacea, will other, new, untried man, and just as well be putting a discount in his pocket. Business owners can only turn a blind eye to these "pranks". Optimal solution - automating the process of discounting. If the price is already pre-entered in the software, then at the cash register receipt the buyer must see the discount amount, and whether it was all done. In this case, the buyer controls the seller. However, as practice shows, and then inquiring mind the seller would not leave him without pay. This method is conventionally called the "expense of the institution." Automation of trade involves the issuance to the client a discount card for scanning bar code, thanks to the identification cards of regular customers is done automatically as the calculation of discounts. The computer automatically calculates the total accumulated amount of purchases of the client and determines the discount rate independently of the pledged master algorithm. And what about the seller? - Sellers can only stand aside and watch with sadness as the money flow away by hand directly to the cashier of the entrepreneur. But, particularly resourceful person, over time begin to understand that here you can make a fortune. There will need experience, and even some knowledge of psychology. Here the most important thing - to release the goods without a receipt to the buyer, ie, to map the scanner - to open a check and do not close it, but by its discount cards to sell or even sell the next customer. Amount received a discount, you guessed it, will be in the pocket of the seller. Deal with this not so difficult. The client should be interested to take a check to help the announcement that "returns and exchanges without a receipt is not possible." Operates smoothly ads on the box office which read: "if you do not give a check - buying at the expense of the institution, ie seller. In this case, customers with gambling are included in his proposed game. And, of course, preventive control by the entrepreneur will never be over. Choice of the discount without the card itself: the name or number is often used by sellers in their own selfish purposes. Experience shows that the more automated the sale, the greater the protection against fraud sellers receive the host. Judge for yourself: if the seller has the right to choose manually from the client list, then select the largest discount card, he can spend buying an ordinary customer with a big discount, but if he did not ask to check all of this discount will be the seller. When it comes to buying expensive shoes, handbags, furs, plumbers and other expensive goods, the possible collusion between the seller and buyer. Buyer makes rebate, but it does not take a check of the discounts - again from the seller. Remember or write down the number of discount cards will have no difficulty, and if buyers do not ask the check, then all the products make their way to the number of this card. Many modern programs can be configured blocking input barcode discount card from the keyboard - just a scanner, then get a discount only if you have cards, and nothing else! At points of sale equipped with surveillance cameras, you can often see a whole arsenal of discount cards in her purse at a store, which they take from friends or acquaintances at the time popolzovavshis similarly spend a discount and then pocketed the difference yourself. This will solve the problem only obligatory issuance of a check to the buyer. Substitution of its product on store shelves. Theft discount - not the most unprofitable for the entrepreneur type of fraud. Worse, when sellers communicate with your suppliers and sell through your retail outlet similar to your own product, at a time when your standing dead weight. Despite the prevalence detected is very problematic. Fight can only be labeled goods store brand labels, bar code. The scheme is this: the newly received goods receives a unique bar code in the program and label with the same code. The program allows you to generate and print only as many barcodes as items available in the invoice. The possibility of obtaining extra labels removed completely. The best option - when the process oprihodyvaniya commodity and its sale is performed by different employees or, in extreme cases, by the owner of the business. If a trading network is sufficiently developed, we recommend the choice of either a central warehouse - shop. The central warehouse employees perform arrival of the goods, mark it prepared and distributed products to the shops, be sure to e-bill to transfer the encrypted data packet. Some owners have wisely separated the process of posting and marking of goods from its sale. This is done by different people. For example, this scheme works well in a central warehouse - shop. The whole parish product runs on a central warehouse, marked and then the already prepared are delivered to the shops with electronic invoice transfer the encrypted data packet. Naturally, you can substitute your goods, you will see it immediately, because it is not your labels. In the event that the goods caused a manufacturer of industrial bar code label outlet just duplicates it on the price list. You can scan and he and the bar code, but the price tag should be mandatory. Such measures not only will save from the deception, but also greatly simplify the inventory of goods. But do not forget about the periodic check for markings on the goods. Perekleivanie price tags with cheaper goods for more expensive. Machination simple and effective: the price tag of cheap glue things on the road and the seller itself (or its relative, acquaintance, friend) buys this thing is much cheaper. Honest as the client has knowingly buy at inflated prices. This can be detected only by means of video surveillance on a continuous basis is to monitor all sellers simply unrealistic. Mixture of patterns will emerge naturally, but the total mass of the machinations of a particular vendor will remain elusive. Incidentally, this method is not averse buyers themselves. Catch a thief's hand can only complete description of the product in a computer. It will require the attention of the seller, who must note the discrepancy product names and descriptions in the program. Well, if the product has a bar code manufacturer - its something really tear just does not work, but industry codes are not always convenient for accounting purposes of production. These manufacturers are often guilty of clothes, did not carry a label in their code number for the size or the color of things, and for the store is extremely important. Unintentional violations. There are also such. This is primarily peresort goods. With him are fighting 99% of small businesses and large networkers. Signal should provide a negative surplus goods at the warehouse. To avoid such errors should be held with staff outreach, so that they understand that the price - this one and not the main way of identifying the goods. Your employees should strictly follow the rule: you can not sell one thing for another scan, even if their prices are the same! Written Materials Company Company Torgsoft "- software for accounting in trade, production, service

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