Cool or in control?

Russia's entry into the WTO other small business new perspectives, new markets and other benefits of global economic space. However, most of the leading analysts agree that the legislative weaknesses and lack of knowledge of generally accepted international market mechanisms and institutional norms can play a bad joke with Russian small enterprises, most of which are still far from civilized business process management. If any, are then likely to force big brother "rather than on their own initiative, for example, it was in writing, the process for vendors IKEA. Similarly, things, and with the introduction of ISO 9000 quality system, designed to improve the quality management system - very few businesses that have implemented these standards, ISO perceives as a very real management tool. The conclusion is obvious: as long as the entrepreneurs will swarm into a routine, rather than deal with the organization and development of their own business in the ranks of WTO benefits will always be on the side of foreign competitors. While the state employs adaptation of existing laws and orders of interaction with government agencies, small businesses will not be superfluous to examine the basic tools of enterprise management, and finally start to use them in practice. Let us turn to the experience of American practice, and part-time millionaire L. Ron Hubbard, who proposed an organizational scheme that combines the production process and functional staff. Enterprise, regardless of its scope shall consist of seven major departments: personnel, communications, sales, accounting, technical department, the department training, promotion, and finally, the administrative office or department management. Make a diagram and familiarize staff with her, she should always be in front of his eyes. Begin to correct the situation with the weaknesses. It is no secret that those in the Russian business yavlyaetsyakommunikatsiya. Familiar problem of missing documents, nedoshedshih orders, outstanding verbal orders? Then use a system of three baskets (incoming, delayed outbound), all the leaders noted that after the introduction of such a communication scheme staff have to work much faster and less bother superiors pressing issues. Many entrepreneurs are quite undeservedly neglected the collection, analysis and use of statistics in their work. In the current economic conditions, better to abandon the habit of relying on the experience, feelings and opinions, you should trust only the numbers! Discard once and for all of the harmful practice to determine all "on the eye: from the fuel, ending the clients' requests. Submission of financial management at many of the leaders in the roots of wrong, they confuse the daily bookkeeping and activities aimed at improving the solvency and competitiveness of the company. Leave pay platezhek accountant themselves enjoy a more global things, the principle is simple: do not spend more than can actually earn. That the employee will meet your expectations and understand the challenges before him the problem, take it a rule when applying for a job not specify what and how to do employee, and over what it should work and what to come. Feel the difference between job description and a description of the business process: first, business process and then display it in the appropriate section of the instructions and not otherwise. Remember that you hire people to "do business" and not teach them to work, it requires a suitable base, describing the business processes of your enterprise. Entrepreneur apart from the work of business processes to be more and enormous work on themselves. Must have clear answers to such fundamental questions as: 1. If I decide to sell your business, how quickly and willingly buy it from me? 2. Can I safely give your business to children, if I want to retire? 3. I run a company or people? 4. I set goals or to solve urgent problems? 5. Can I without a step by step instructions to put before the subordinate strategic objectives and be confident that it will be done without my help? Honest answers to these questions will help you to understand the organizational structure of your company and build the business processes more efficiently. And finally, do not reinvent the wheel, do not learn from their mistakes and take advantage of numerous modern market-based management tools, brought considerable revenue to many businesses around the world.